Time Needed to Activate My Alarm Grid System

In this video, Michael from Alarm Grid explains the amount of time it takes to activate a security system for Alarm Grid monitoring service. The activation process is something that must be completed whenever a new user signs up for monitoring service. During the activation, we must activate and register the system's communicator. Plus if the user is receiving central station monitoring service, then we must also set up the central station document and discuss the user's false alarm passcode and their verbal duress code if used. If the user is getting a certificate of alarm for an insurance discount, then we will also need to test certain sensors and system functions. Customers can also use the opportunity to ask the activating technician any questions they have about their system or their monitoring service.

Activation slots are one (1) hour in length. But most activations are completed in about half that time, or even less. The full hour gives the technician a chance to troubleshoot in case something goes wrong. A user will choose their one-hour activation slot when they sign up for monitoring service. An activator will call the user at the scheduled time to get started. The user must make sure to be on-site for the activation, or they must have a designated individual working in their place. A user cannot activate their system remotely or while traveling. They must be on-site and able to interact with the panel. The user should make sure to have their system properly set up and have their sensors programmed. The user should know both the Installer Code and the Master Code for their system before getting started. To make the activation go smoothly, the user should remember to listen to the activator carefully and complete all the necessary steps before the scheduled time slot. Keep in mind that the duration of an activation can also vary greatly based on the system that is being set up and the communication path that is being used.

https://www.alarmgrid.com/faq/how-long-should-it-take-to-activate-my-system

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