Cover Tamper Causes the Qolsys IQ Panel 2 to Make Strange Noises

In this video, Michael from Alarm Grid explains why the Qolsys IQ Panel 2 or IQ Panel 2 Plus will make unusual noises every half hour. The sound is used to let end users know that the panel is not positioned on its back cover properly. The sounds will stop occurring after the system's back cover has been properly secured. The other option is to disable tamper cover notifications for the system.

A tamper cover trouble condition occurs when someone attempts to open up the panel. On the IQ Panel 2, you will get an initial notification once the tamper cover trouble occurs. Once you clear the tamper notification, nothing else will be displayed on the panel. However, the panel will emit a reoccurring sound every thirty (30) minutes to let you know that the tamper cover has not been placed properly.

The tamper cover sound for the Qolsys IQ Panel 2 is quite unusual. It sounds rather mechanical, and it can be quite unsettling. Many users mistakenly believe that it is a communicator issue for the system. But if the sound is occurring every thirty (30) minutes, then it is most certainly a tamper cover issue. The user should either position the tamper cover properly, or disable tamper notifications for the system.

Closing the Qolsys IQ Panel 2 can be a bit tricky. Qolsys recommends securing the upper panel tabs first, and then clicking the lower tabs into place. The front of the panel can be positioned on the back plate at a 45-degree angle, and the upper part can be wiggled so to ensure that the upper tabs are aligned properly. Once everything is aligned lock the bottom tabs, and make sure that the top tabs remain secured.

If all else fails, and you just cannot get the panel to close, then the best option is to disable the system's tamper cover. This is done by accessing the Security & Arming Menu and then un-checking the box for Panel Tamper. This will prevent the system from making the sound in the future.

https://www.alarmgrid.com/faq/why-does-my-qolsys-iq-panel-2-plus-make-a-strange-noise-every-ha

https://www.alarmgrid.com/monitoring