Finding the Firmware Revision on a LYNX Touch

In this video, Jarrett explains how to find the firmware revision on a Resideo LYNX Touch Alarm System. These panels have a Master Tools Menu with a sub-option that shows the current firmware version. This can be very important if you need to determine if you must update the firmware for your panel.

The biggest reason to update the firmware for a Resideo LYNX Touch Security Panel is to get the system connected with an LTE cellular network. The LTE networks offer faster speeds and greater reliability than the older 2G and 3G networks, which are in the process of being shut down. By upgrading to LTE, you can ensure that your LYNX Touch System communicates as quickly and as reliably as possible. You will also extend its lifespan, as a system cannot communicate across a cellular network that has been shutdown.

Currently, on two LYNX Touch Systems are compatible with LTE communicators. These systems are the L5210 and the L7000. In order to support LTE, these systems must be running firmware revision 9 or higher. Firmware revision 9 is currently the highest firmware version available for these systems. Unfortunately, it is no longer possible to push a firmware update down to these panels from AlarmNet360. Instead, you will need a Honeywell LYNXTOUCH-MSD Firmware Update Tool if you want to update the firmware. This updater tool can be purchased from the Alarm Grid website.

At this time, there are two LTE communicator options for the Resideo LYNX Touch Systems. There is an AT&T LTE communicator and a Verizon LTE communicator. Both communicators require the L5210 or L7000 System to be running firmware revision 9 or higher. Remember, the choice between AT&T and Verizon in this case has nothing to do with your personal cellular service provider. You should go with whichever service works better in your area. For example, you can have a Verizon phone and use AT&T LTE communication with your L5210 or L7000 System.

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