IP Fault Time Setting on the Lyric Alarm Panel - Overview

In this video, Jorge talks about the IP fault time setting for the Lyric Alarm Panel. This setting will have the panel show a trouble condition if the system's WIFI connection is lost for a predetermined number of minutes. The trouble will only appear if the system's communication path is WIFI only.

If you have an alarm system, you will want its communication path to remain active at all times. If the Lyric is using WIFI only, then having the internet go down will leave the panel unable to send out signals. With the IP fault time setting, the end user will know that the internet went down previously, even if it were later restored. If a user is regularly seeing these messages, they may want to consider upgrading to cellular monitoring and using a dual-path connection instead.

The IP Fault Time Setting is found within the Communicator Menu of system programming. It is only available if the communication path is set to "WIFI" or "WIFI & Cellular". It will not appear if WIFI is disabled. However, the setting will likely be greyed out and be unable to be changed from the panel itself. Instead, it must be edited from the AlarmNet360 by the user's alarm monitoring company. If an end user wants to change the setting, they should contact their alarm provider.

Remember, the IP Fault Time is set in terms of minutes. So if it is to to "10" and the WIFI only goes down for 9 minutes, then no trouble condition will appear. The default setting is 60 minutes. Additionally, the trouble condition will only appear on the panel if WIFI is set as the sole communication path. If the Lyric has cellular backup, then no trouble will show-up on the panel. However. the monitoring station will still receive an E350 Communication Path Failure on Zone 951. This will provide some track record of IP loss.

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