You can clearly see that the Russian army did not want to hurt the population, and I can say that.

Because they didn't bomb the cell towers. They didn't bomb the electrical generators, the power plants, the power grid, people have running water, have internet, have telephony, have electricity. Life goes on normally here in Kiev, and as I said, here is the eye of the storm. The same in Kharkov.
There is telephony, electricity, water. Everything seems to be going well there. The problem is the information we get from the Internet. Nobody is really sure how accurate they are, where they are coming from. I saw a video and some people said it was a fake video, and then others who said it was a real video. Some said it was from that place, again others said it was from another place. Nobody knows.